Shipping
Yes, sure, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
At Rivfly, we believe in simple, fair shipping. We want you to get your gear quickly and affordably, no matter where you cast your line. plz click to view our shipping policy
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Once you have placed an order, the shipping method should not be altered. However, you can still contact our Customer Service Department. Please do this as soon as possible during the order processing stage. It may be possible for us to update the shipping method if you cover any difference incurred in the shipping cost.
In the event that you wish to change the shipping address after placing an order, please contact our Customer Service Department as early as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.
Once we provide you with the tracking number, you will be able to check the item delivery status online by accessing the website of the relevant delivery company.
The tracking information normally appears after 2-3 business days following dispatch. If a tracking number is not searchable after this period of time, there are several possible causes.
The shipping companies have not updated the delivery information on the website with the most up-to-date status; the tracking code for the package is incorrect; the parcel has been delivered a long time ago and the information has expired; some shipping companies will remove the tracking code history.
We would advise you to contact our dedicated Customer Service Department and provide them with your order number. We will contact the shipping company on your behalf, and you will be updated once there is any further information.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just click return policy to learn it.
Products
That's a great question! We highly recommend our Beginner's All-In-One Fly Tying Kit. It's specifically designed for newcomers and includes a high-quality vise, all the essential tools, and a curated selection of materials to tie several proven and effective patterns like the Woolly Bugger and Pheasant Tail Nymph. The kit also comes with a step-by-step guide to get you started with confidence.
Quality and consistency are our top priorities. Each of our flies is hand-tied by experienced, professional tiers using premium materials, including strong, sharp hooks and durable threads. We focus on creating flies that are not only effective at catching fish but are also robust enough to withstand multiple catches. We believe a good fly should last more than one fish.
Absolutely. While our kits offer great value and a comprehensive starting point, we understand that every tier has unique needs. You can find a wide selection of individual materials—from hooks and beads to feathers and dubbing—as well as high-quality tools and vises in our shop. This allows you to restock your supplies or upgrade specific items in your personal tying arsenal.
Choosing the right fly is key to success on the water. To help you decide, we've organized our flies into clear categories: Dry Flies, Nymphs, Streamers, etc. Furthermore, many of our product descriptions include recommendations for which species they are most effective for (e.g., Trout, Bass) and the conditions they excel in (e.g., clear water, fast rivers). For a deeper dive, check out our blog for articles on "matching the hatch" and other essential fly fishing strategies.
Currently, our pre-assembled kits are sold as-is to ensure we can offer the best possible value and availability. While we don't offer custom-tied flies on a per-order basis at this time, we are always expanding our selection based on customer feedback. If you're looking for a specific pattern you don't see, please let us know! We value your input and may add it to our collection in the future.
Other
You can contact us through our contact page! We will be happy to assist you.
Your satisfaction is our guarantee. For our RIVFLY Vise, we offer a lifetime warranty against any manufacturing defects. We built it to be a workhorse, and we stand by it. For our flies and other gear, we have a 30-day return policy. If you're not completely happy with the quality of your purchase, simply contact us, and we'll make it right, whether that's a return or an exchange.
I have an idea for a product improvement or a new tool. Do you accept suggestions?