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Shipping Policy
Shipping & Handling
Get Your Gear Fast. Fish More.
Whether you're hitting a local creek or planning an expedition, we know you want your flies and gear as soon as possible. We offer flexible shipping options tailored to your needs.
Where We Ship From
To offer the best combination of speed and variety, we operate a hybrid fulfillment model:
- 🇺🇸 US Fulfillment Center: Most of our popular Fly Kits, Assortments, and Gear are stocked right here in the USA. These items ship fast to get you on the water sooner.
- 🌍 Rivfly Workshop & Global Hub: For our extensive range of specialized flies and custom-picked assortments, we ship directly from our workshop. This allows us to offer thousands of patterns without the markup of a middleman, hand-picked specifically for your order.
1. United States Orders
| Item Availability | Shipping Method | Cost | Estimated Delivery |
|---|---|---|---|
| In-Stock (US Warehouse) | Standard US Shipping |
FREE over $35 ($5.99 under $35) |
3 - 5 Business Days |
| Workshop Direct | Global Priority |
FREE over $35 ($6.99 under $35) |
5 - 8 Business Days |
Note: If your order contains both US-stock and Workshop items, they may arrive in separate packages. You will receive tracking numbers for both.
2. Global Shipping Rates & Delivery Times
We strive to keep shipping simple and fair.
| Shipping Zone | Destination Countries | Shipping Rate (USD) | Estimated Delivery |
|---|---|---|---|
| Zone 1 (Priority) | JP, CA, AU, DE, FR, GB |
FREE on orders $35+ ($6.99 for orders under $35) |
4 - 10 Business Days |
| Zone 2 | IE, IT, ES, PT, SE, DK, CH, AT, NZ, NL, MX | $8.99 Flat Rate | 6 - 12 Business Days |
| Zone 3 (Global) | AR, CL, IS, ZA, BR, FI, PL, NO, RU & Rest of World | $15.99 Flat Rate | 8 - 20 Business Days |
Order Processing
- Same-Day Processing: Orders placed before 12:00 PM (MST) for US-stocked items typically ship the same day.
- Workshop Orders: Because some fly assortments are hand-selected and inspected for quality, please allow 1-3 business days for processing before shipment.
Tracking & Delivery
- Real-Time Tracking: Once your order leaves our facility, you will receive an email with your tracking number.
- No Hidden Fees: For US customers, there are no customs duties. The price you see is the price you pay.
- International Customs: For international orders outside the US, customers are responsible for any applicable local import duties or taxes.
Our "On-The-Water" Guarantee
We pack every fly with care, but we know things happen. If your package is lost, damaged, or significantly delayed, just email us at info@rivfly.com. We aren't just a faceless company; we are anglers, and we'll make it right—whether that means a full refund or a replacement sent via express shipping.